Quick Answer: How Do I Email EBay Customer Service?

Does eBay have an email address?

eBay doesn’t show an address that we can use to contact them via email.

eBay can only be contacted by phone using the ‘Help & Contact’ link below.

eBay might use a variety of email addresses to contact you, none of which you can respond to or use to contact them..

How do I complain to eBay?

Here’s how to open a request:Go to the Resolution Centre – opens in new window or tab.Select the issue you need to report under Resolve a problem, or select My problem is not listed here.Select Continue.Select the order you’re having a problem with.

How do I contact eBay about a refund?

Get the item you ordered or your money back—it’s that simple.Contact Your Seller. If an item hasn’t arrived or isn’t as. described, go to My eBay, select the. … Not resolved? Let us know. If you’ve talked to your seller and the. … We’ll get your money back. Fast. You can count on hearing from us within.

How do I email eBay directly?

Contact eBaySelect Contact us at the bottom of this page.Scroll to the bottom of any eBay Help article and choose a contact option.Get in touch with us by email.

Is there an email address for eBay?

Direct Email: It was also possible at one time to email eBay directly from your private email account using convenient addresses such as “safeharbor@ebay.com” and to obtain a response.

Does eBay have a live chat?

If you don’t see your issue, contacting eBay customer support over the phone is as easy as dialing 1-866-961-9253. … You can also do a one-on-one live chat with a customer-support agent, though there may be wait times just like the phone.

How Do I Live chat with eBay?

On a selected number of prominent eBay pages such as Registering as a member and the Sell Your Item form, you will find a Live Help button. Upon clicking on the button, you will be asked for your User ID and email address to start chatting.

Is eBay customer service closed?

Hi! The eBay phone support hours are Monday to Sunday 5:00 am to 10:00 pm Pacific Time. Their number is 866-540-3229.

How do I contact eBay Resolution Center?

Visit the Customer Support section and click the “Call us” button (telephone logo). You will be presented with the telephone number, 866-540-3229 and a passcode which has an expiration time. You may also want to resolve payment issues that involved PayPal by using PayPal’s Resolution Center.

Why can’t I ask eBay to step in?

there is no option for request ebay to step in on my current open request. If you’re not happy with the seller’s resolution after 3 business days of opening your request, ask us to step in and help. Go to your Purchase history and select the item >Case details > ask eBay to step in.

Why cant I use my email on eBay?

If a spam filter prevents messages from eBay or its members from reaching an account, the account is considered to have an invalid email address. Members need to take steps to ensure their account is valid and working. Violations of this policy may result in a range of actions, including: Listing cancellation.

How do I contact eBay if I have a problem?

How to open a request in the Resolution CenterGo to the Resolution Center – opens in new window or tab.Select the issue you need to report under Resolve a problem, or select My problem is not listed here.Select Continue.Select the order you’re having a problem with.

How can I contact eBay?

Here’s how it works:Click the user ID of the member you want to email.On the member’s My World page, click Contact member.A dialog box will appear. … Click Continue.On the Find Answers page, choose the topic that best fits your question and look for your question in any Q&A that appears.More items…